Shipping policy
Order Processing Time
All orders are processed within 2–5 business days (excluding weekends and holidays).
You will receive a confirmation email once your order has been placed, and a second email with tracking information once your order has shipped.
During product launches, holidays, or high-volume periods, processing times may be slightly extended.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping (U.S.): 3–7 business days
- Expedited Shipping (if offered): 2–3 business days
- Local Pickup (if available): Ready within 1–3 business days
Delivery times are estimates and may vary due to carrier delays, weather, or other unforeseen circumstances.
Domestic Shipping (United States)
We currently ship within the United States.
All packages are shipped via trusted carriers such as USPS, UPS, or FedEx. Carrier selection may vary depending on order size and destination.
International Shipping (Optional – Remove if Not Applicable)
International shipping rates and delivery times vary by destination.
Customers are responsible for any customs fees, duties, or import taxes charged by their country.
Order Tracking
Once your order ships, you will receive an email containing your tracking number. Please allow up to 24 hours for tracking updates to appear.
Lost, Stolen, or Delayed Packages
We are not responsible for lost or stolen packages confirmed as delivered to the address provided.
If your package is delayed or appears lost in transit, please contact the shipping carrier first. If you need assistance, email us at:
[your email address here]
Incorrect Address
Please ensure your shipping address is correct before completing your purchase.
We are not responsible for orders shipped to incorrectly entered addresses. If an order is returned due to address error, additional shipping fees may apply.
Damaged Items
If your order arrives damaged, please contact us within 5 days of delivery with:
- Your order number
- Photos of the damaged item and packaging
We will review the issue and provide a resolution.